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1. Preamble
These general conditions govern any placing on the site www.borealeparis.com Within the framework of a distance selling system, relating to the regulation of distance selling described in the consumer code and the specific provisions referred to below.

 

2. Identification of the parties
These conditions of sale apply between:

- BOREALE PARIS SASU with a capital of € 2,000 whose registered office is at 126 rue du Château 75014 Paris (telephone: +33 (0) 6 89 65 31 12), SIRET 891 566 879 RCS Paris, editor of the site Internet www.borealeparis.com below called "the seller"; And

-any adult natural person not being under supervision or curatorship wishing to make a purchase via the website "www.borealeparis.com", called below "the customer".

 

3. Object
These conditions of sale aim to define the conditions applicable to any purchase made through the site www.borealeparis.com of the seller.

In accordance with the European Directive 2000/31/EC relating to certain aspects of electronic commerce, placing an order leads to the training of the contract and is worth the final acceptance by the customer of the price and the description of the products available for sale as well as all the general conditions of sale.

The seller reserves the right to be able to modify his conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the Customer.

 

4. Characteristics of the goods offered
The products offered are those offered on the Agnesdeverneuil.com site, within the limits of available stocks. Each product is accompanied by a description and maintenance instructions. The photographs are as faithful as possible but cannot ensure perfect similarity with the proposed product, in particular with regard to the colors of the materials. These photographs are not contractual, they cannot in any case engage the responsibility of the seller with respect to the customer.

 

5. Price
The prices displayed are the prices in Euro including tax (all taxes included), excluding participation in the shipping, packaging or control costs. The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing on the site on the day of the order will be the only one applicable to the buyer. The price must be paid in full when ordering.

As part of an order of products to be delivered outside the French territory, customs taxes and formalities are exclusive to the customer, unless otherwise indicated. The Customer then undertakes to verify the possibilities of importing the products ordered with regard to the legislation in force in the country of delivery.

 

6. Order
The Customer must identify themselves by filling out the order form proposed by the seller and follow the instructions indicated on the site. The customer is required to check the content of his order. Confirmation of the order by the Customer is worthless to membership of these General Conditions of Sale and Conclusion of the Contract.

 

7. Payment methods
The customer will proceed to the regulation by means of his choice:

- By a PayPal account, the opening of an account is free on www.paypal.fr.

- by bank card: the transaction is carried out by the secure system Paypal or by Stripe.

 

8. Delivery of the order
The ordered product is delivered by post or by an independent carrier, depending on the nature of the product ordered and the option chosen by the customer, at the address provided by the customer at the time of the order. It is up to the customer to check the address provided at the time of the order: the seller is not responsible for a erroneous or not valid address for the shipment of the order.

The seller can send orders in France and in the rest of the world. For countries outside the European Union, delivery is made on the DDU (Delivery Duty Unpaid) base. The Customer will then be obliged to pay all the import or local taxes relating to their order.

The time for preparing the order is 2 to 5 working days depending on the order settlement, within the limits of available stocks. In the event of a temporary or permanent non -availability of the products, the seller will inform the Customer within 5 working days of the order settlement.

Depending on the delivery address entered by the customer, the latter will be offered different delivery options.

Whatever the delivery method chosen by the Customer, the Seller reserves the right to choose the transport provider best suited to the context of each sale.

The seller will inform the customer of the follow -up number of his shipment. However, the seller declines any responsibility for a delay or a delivery problem due to a dysfunction of the carrier. The seller's responsibility stops as soon as the order is registered as delivered by the carrier.

The seller cannot be held responsible because of a case of force majeure or for total or partial disruptions or strikes, in particular postal services and means of transport or even communications.

 

9. Right of withdrawal, exchange and reimbursement
9.1. Right to retract

In accordance with the provisions of the Consumer Code, the Customer has a period of fourteen 14 working days from the day of delivery to return the product to the seller for reimbursement, without penalties with the exception of return costs, unless mentioned contrary indicated by the seller. If this 14 -day period expires normally on a Saturday, a Sunday or a holiday or a holiday, it is extended until the first next working day.

The customer will inform the seller beforehand of his intention to return the product by e-mail to borealeparis.eshop@gmail.com

9.2. Damage or non -compliance of the product

In the event of damage or non -compliance with delivery in relation to the order placed, in particular in the event of a major problem for rings, the customer makes his reserves with precision and clarity for the attention of customer service (borealeparis.eshop@gmail.com) By indicating the number, date, description and the amount of the order. In this regard, it is the customer to check the content, compliance and condition of the product when delivery within a maximum of 48 hours of receipt of the order.

9.3. Conditions required for the return of products

The return of products will only be accepted in compliance with each the following conditions:

- The items must be new, not worn, unwanted, and presented in their original packaging.

- The customer must have reported his desire to return/exchange the product within 14 days of delivery, by a letter to email borealeparis.eshop@gmail.com

- The customer must have re -expressed the product within 14 days of delivery.

- The customer will have to re -specify the product in a pre -rated "letter max" cardboard envelope, size S, on sale in post office.
No refund or exchange may take place for the benefit of the customer who will not have exercised his right of withdrawal under the conditions of this article.

An exchange or a refund will be made within 30 days after receipt of the package by the seller. The costs of sending the order and re -exposition in the event of an exchange are not reimbursed and remain the responsibility of the customer.

In the event that the return of the product by the customer is due to an error of the seller (missing product, product not in accordance with the order (excluding ring size problem) or manufacturing defect confirmed by the seller subject to the characteristics mentioned in Paragraph 4 of these general conditions of sale), the seller undertakes to reimburse, in addition to the purchase price of the product, the shipping costs incurred by the customer for the delivery of the product.

10. Responsibilities
The seller has for all steps in ordering as well as for the steps after the conclusion of the contract is an obligation of result.

Thus the seller undertakes to describe with the greatest accuracy the products sold on the website. On the other hand, the seller's responsibility cannot be engaged in the event that the non -performance of his obligations is attributable either to the unpredictable and insurmountable fact of a third party to the contract or to a case of force majeure as defined by French jurisprudence. Similarly, the seller's responsibility cannot be engaged for all the drawbacks or damage inherent in the use of the Internet network, in particular a breakdown of service, an external intrusion or the presence of computer viruses.

11. Intellectual property
All the elements of the site www.borealeparis.com are and remain the intellectual and exclusive property of the seller. No one is authorized to reproduce, exploit, rebroadcast, or use any title, even partially, elements of the site whether software, visual or sound.

12. Private information
All the information collected by the seller is in order to be able to process orders and keep the customer informed of the seller's commercial activities. The seller undertakes not to disseminate this information to third parties. In accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the customer has a right of rectification, consultation, modification and deletion of data concerning him. The customer can exercise this right by sending a letter to the following address:

borealeparis.eshop@gmail.com

13. Dispute settlement
These online conditions of sale are subject to French law. Any dispute would fall under the jurisdiction of the Paris court.